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What Good and Bad Accessibility Looks Like – Real-World Examples

  • Writer: ElevateX Labs
    ElevateX Labs
  • Apr 1
  • 3 min read

Updated: Apr 5


Illustrations depicting accessible web experiences, showcasing individuals using assistive technology with mobile and desktop devices in inclusive settings.
Illustrations depicting accessible web experiences, showcasing individuals using assistive technology with mobile and desktop devices in inclusive settings.


Introduction to Good and Bad Accessibility


Accessibility is often misunderstood as just a legal requirement, but in reality, it is essential for creating inclusive digital experiences. Good accessibility benefits everyone, improving usability, customer satisfaction, and even business growth. On the other hand, poor accessibility can frustrate users, drive customers away, and lead to legal risks. Let’s explore real-world examples of both good and bad accessibility practices.


Good Accessibility in Action


Example 1: Apple’s VoiceOver & Live Captions

Why it’s good: Apple has consistently prioritized accessibility across its devices. Features like VoiceOver (a screen reader), Live Captions, and Voice Control empower users with disabilities to navigate technology seamlessly.


Impact: Millions of visually impaired users can independently use iPhones, Macs, and iPads, proving that accessibility can be integrated beautifully into mainstream products.


Example 2: BBC’s Accessible Website

Why it’s good: BBC follows best practices for web accessibility with:


  • High color contrast for readability

  • Keyboard navigability for users who can’t use a mouse

  • Proper heading structures and alt text for screen readers


Impact: Users with disabilities can access news, videos, and services effortlessly, while others also benefit from an intuitive and well-structured website.


Example 3: Microsoft’s Accessibility Features

Why it’s good: Microsoft actively builds accessibility into its products. Features like Seeing AI (an app that describes surroundings for visually impaired users) and Immersive Reader (which enhances reading for people with dyslexia) make digital interactions more inclusive.


Impact: Accessibility is embedded into productivity tools, helping students, professionals, and businesses ensure inclusivity in their workflows.


Bad Accessibility in Action


Example 1: Overlays That Don’t Work

The problem: Many websites use automated overlays claiming to “fix” accessibility issues instantly. In reality, these tools often introduce new barriers, such as blocking screen readers from properly interpreting content.


Impact: Users who rely on assistive technologies find these overlays frustrating, leading them to abandon the website in favor of a truly accessible alternative.


Example 2: Low-Contrast Websites

The problem: Many luxury brands prioritize aesthetics over readability, using light gray text on a white background. While it may look stylish, it significantly reduces readability.


Impact: Users with low vision or color blindness struggle to read content, forcing them to leave the site or find alternatives with better visibility.


Example 3: Inaccessible PDF Documents

The problem: Many businesses and government agencies share important documents in PDF format without accessibility tagging. This means that screen readers cannot interpret the content properly.


Impact: Users with visual impairments are excluded from accessing critical information, leading to frustration and, in some cases, non-compliance with accessibility regulations.


Conclusion


The difference between good and bad accessibility is the willingness to design with inclusivity in mind. Businesses and organizations that prioritize accessibility benefit from:


  • Expanded audience reach – A more inclusive design means more users can engage with products and services.

  • Higher customer satisfaction – Accessibility improvements often enhance usability for all users, not just those with disabilities.

  • Stronger brand reputation – Companies that commit to accessibility demonstrate social responsibility and innovation.


Investing in accessibility is not just a compliance measure; it’s a business strategy that improves user experience, boosts engagement, and enhances brand loyalty. The question is: Will your business be an example of accessibility done right?


Take the Next Step Toward Inclusive Design

Are you ready to ensure your digital products are accessible to all? ElevateX Labs helps businesses create seamless, inclusive user experiences that meet compliance standards and drive engagement.


📩Let's Talk - Schedule a Consultation | 🌐Learn More - Visit ElevateX Labs

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